Reviews

Susan Saladoff

USA, 2011

Credits

Review by Victoria Large

Posted on 29 May 2011

Source projected DVD

Categories The 2011 Independent Film Festival Boston

Hot Coffee opens with Seinfeld’s famous bass line and a clip of Kramer, the show’s goofiest character, explaining that he plans to sue a vendor for selling him coffee that was too hot. The moment is an obvious reference to Liebeck v. McDonald’s Restaurants, the famous 1990s court case that is frequently cited by critics as the ultimate in frivolous consumer lawsuits. More snippets of jokes and commentary follow as we hear from late night talk show host Craig Ferguson and curmudgeonly pundits Andy Rooney and John Stossel. The montage serves as a speedy way for director Susan Saladoff to establish the derisive attitude that many people have toward the case, but much of her audience won’t need the reminder: the Liebeck case has been an easy punch line for some time now.

What initially makes Hot Coffee so compelling, then, is how it debunks many of the common misconceptions about the Liebeck case. Archive footage and new interviews reveal how the facts of the case were widely distorted – Liebeck was not, as is commonly believed, driving her car when she suffered the burns, for one thing – and the severity of Liebeck’s injuries were often downplayed or ignored. Photos of Liebeck’s burned body and reports of the skin grafting that her injuries required are sobering enough to make the jokes not seem so funny anymore.

But despite its title, the film is about more than just the Liebeck case: Saladoff goes on to examine the reasons why the case was so highly publicized in such a negative light, tying it in to larger issues of tort reform (the controversial political movement that seeks to limit the hearing of cases like Liebeck’s and the awarding of damages in such cases) and questions of consumer rights and protection. Saladoff presents a number of extreme cases in addition to Liebeck’s, including that of Lisa and Mike Gourley, whose son Colin suffered brain damage at birth due to medical malpractice. As a result of caps on damages in their state, the Gourleys have been left with $1.25 million to pay for a lifetime of expensive medical care for their son, despite the fact that a jury initially awarded them $5.6 million. The Gourleys’ doctor had been sued for malpractice twice before.

In another highly charged instance, former Halliburton employee Jamie Leigh Jones is shown battling to even have her case heard in court. Though Jones was allegedly gang-raped while working for Halliburton in Iraq in 2004 (Jones had to have reconstructive surgery as a result of her injuries.), a mandatory arbitration clause in her employment contract has prevented her from bringing her case to trial. The scenes of Jones arguing for her right to trial are among the most gripping in the film.

Hot Coffee is a galvanizing and often infuriating documentary, which is just what Saladoff has intended here. It presents its arguments against tort reform in a way designed to stoke viewers’ emotions, and it succeeds as fiery expose. But it is in no way an unbiased film: Saladoff, a former trial lawyer with twenty-five years of experience behind her, makes no bones about her agenda, even making the unfortunate misstep of ending the film with a Powerpoint-style guide for how her viewers can take action. Some may balk at such heavy-handed tactics, but while Saladoff is forceful in making her points, they are points worth hearing. Hot Coffee challenges assumptions and opens its viewers up to a debate that they may not have realized that they were interested in—let alone had a stake in. At the very least, it takes viewers past the readymade punch lines and may instead push them toward further research and discussion.

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